CompleteTax Reviewer's Comments

Whether this is your first time filing taxes or you’re a seasoned pro–you’ve probably heard about or already discovered the benefits of filing your taxes online. CompleteTax ranks among the best services to file your taxes electronically. This service will guide you through the filing process with a simple questionnaire. If you need further guidance, CompleteTax offers a wealth of information in the Tax Guide 2007—Get the IRS Tax Help You Need.  Although CompleteTax is a good product, it failed to be in the top 3 due to its less streamlined interface, the fact that it doesn’t handle part-year state resident returns, and an excessive use of tax professional jargon.

Intuitive Navigation:  

From the time you create your account, filing your taxes is as easy as filling in the blanks and moving to the next page. If you need to stop in the middle of your taxes for whatever reason, you can return at any time, enter your username and password and resume filing your taxes.

Novice-Friendly:  

One of the standout features CompleteTax offers is especially helpful to first time tax filers. There is a short tutorial when you sign-in that explains the information you will need to provide and the forms you will need to file your taxes. There is also a section that explains briefly how to use the website.

Ease of Sign-up:  

It only takes minutes to set up an account with CompleteTax. You simply choose a username and a password. There is no software to install on your PC; it is conveniently hosted online.

Feature Set:  

CompleteTax has all of the practical features that will help you file your taxes this year. Just some of the noteworthy features include:

• Automatic data import

CompleteTax will import your data if you are a returning customer or it will import your tax information from leading payroll processors and employers.

• Automatic checking for mistakes and oversights

The website will automatically check for mistakes and oversights so you can make the corrections as you go through the filing process. There is also a “Check if page is complete” box at the bottom of each page making it easy to go back and enter information later.

• Work–at–your–own–pace structure

With a secure username and password, you can log into your account at any time. If you are interrupted while filing your taxes, return, log in and start right where you left off.

• Extensive Tools & Resources Section

This online tax filing service has a large database of material on tax laws, a user–friendly tax guide and a calculator.

Help/Documentation/Search:  

CompleteTax has a lot of online material to answer your questions or you can contact customer support by email or online chat for free.

Summary:  

Overall, CompleteTax is an all–inclusive online tax filing service. We were especially impressed with the user–friendliness of the website and the additional tax information.