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Online Tax Software Review

TurboTax Deluxe

Publisher: Intuit
Version: Deluxe
Excellent
Overall Rating
Excellent
Intuitive Navigation
Excellent
Novice-Friendly
Excellent
Ease of Sign-up
Excellent
Feature Set
Excellent
Help/Documentation/Search
Lowest Price:
$59.95
PUBLISHER
#1 of 8 Online Tax Software Products
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Lowest Price:
$59.95
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User Reviews

User Review Summary
Fair
based on (7) Reviews
Very Good
3
Music critics combined give TurboTax a score of 3 out of 4
(0)
Good
2
Music critics combined give TurboTax a score of 2 out of 4
(0)
Fair
1
Music critics combined give TurboTax a score of 1 out of 4
(0)
0
Music critics combined give TurboTax a score of 0 out of 4
(6)
Ive used the Premier version in the past, it was ok. Home and Business doesnt recognize Active participation in Rentals properly for Married filing seperately. Ive emailed, called and tried to get help, and wasted many hours of time. Turbo Tax has
by leeny on February 19, 2009 11:20 AM MST WEST BLOOMFIELD, MICHIGAN
23 of 26 found this review helpful
I have done our taxes for nearly 40 years, with Turbo Tax for last year and the year before that. For those years, it worked really great and I was sold. This year they changed the interface and prompts. I can't say how much I hate it. I am
by gistry on March 23, 2009 08:56 AM MDT APPLE VALLEY, CALIFORNIA
16 of 20 found this review helpful
This is a product that I have come to love. I used to dread doing my taxes like almost everyone else. After using Turbo Tax a few years ago I am hooked. It is very simple to use. It tells you your refund amount through the whole process and helps you get
by dan on February 02, 2009 01:59 PM MST OGDEN, UTAH
15 of 23 found this review helpful
I have been using TurboTax for years and have always been pleased. NOT THIS YEAR!! After inputting all the tax information and doing a final review and printing out the taxes everything looked fine. Refund in the amount of 3,378. BUT WE I HIT THE
by kathy on August 20, 2009 01:23 PM MDT HOWARD, PENNSYLVANIA
5 of 7 found this review helpful
Do not think that you will be able to file your Federal Tax free. The program guides you through the state tax also then will not allow federal filing without paying for state. This was not made clear at the beginning.
by B47Okla on March 30, 2009 09:48 AM MDT NORMAN, OKLAHOMA
4 of 10 found this review helpful
I have used Turbo Tax for a few years and it just gets worse each year....last year it messed up my w 2 information and I now owe more tax...when I tried to look up the data it is not accessible in the online version....also it is poor for capital
by johnfmh on May 12, 2009 11:01 AM MDT AUGUSTA, GEORGIA
3 of 7 found this review helpful
I spent days entering in my return into TurboTax online (dozens of dividend reinvestment cost bases, etc.). Almost at completion, a bug prevents me now from logging in to complete the return. There was no way to save my data locally while completing
by gravityisamyt on April 14, 2009 12:34 PM MDT SAN FRANCISCO, CALIFORNIA
2 of 6 found this review helpful

User Comments

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by jdiaz8 April 13, 2009 4:00 PM MDT
If you need help using this software, get ready for a nightmare. After getting my Credit card info, it indicated the errors. I tried calling to get help and reached an Indian operator after 20 minutes waiting. The operator accent was so pronounced that was hard to understand and he couldn't understand me. I tried calling again for another operator and it was another indian national with even less understanding of ESL. I tried a third time with the chat help, after 30 minutes, I tried to explain my problem but after 25 more minutes he/she was unresponsive. If the USA is your main client, why not hiring americans?? Slow even on a broadband connection.
by sascec February 4, 2009 9:34 AM MST
Watch out for errors with this product!
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